Shipping policy

Shipping Policy

At Zenvy Shops, we are committed to delivering your order with care and efficiency.

Processing Time
Orders are processed within 1–3 business days. Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Time
Shipping times vary depending on your location. Estimated delivery is typically between 5–12 business days.

Please note that delays may occur due to high demand, carrier issues, or unforeseen circumstances.

Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated.

Order Tracking
Once your order has shipped, tracking details will be provided so you can monitor your delivery in real time.

Lost or Delayed Packages
Zenvy Shops is not responsible for delays caused by shipping carriers. If your package is significantly delayed or lost, please contact us and we will assist where possible.

Incorrect Address
Please ensure your shipping information is correct at checkout. Zenvy Shops is not responsible for orders shipped to incorrectly provided addresses.

By placing an order, you agree to the terms outlined in this policy.